One of the most common reasons people delay treatment for chronic pain, spine conditions, or neuropathy is the fear of what it will cost — not the pain itself. At City Health Services in Mesa, Arizona, we accept most major commercial insurance plans and Medicare across all of our services: chiropractic care, physical therapy, interventional pain management procedures, and RST-Sanexas neuropathy treatment. Our insurance verification team confirms your benefits before your first visit so you know exactly what to expect, with no surprises at checkout.

Insurance Plans We Accept

City Health Services is in-network with the following carriers and plan types:

Medicare

We accept both Medicare Part B (Original Medicare) for medically necessary services including chiropractic care, physical therapy evaluations and treatment, and interventional procedures such as epidural steroid injections and radiofrequency ablation. Medicare Advantage plans (Part C) from participating carriers are also accepted — coverage varies by plan, and our team will verify your specific Advantage plan benefits before your appointment.

Commercial Insurance Carriers

• Blue Cross Blue Shield (BCBS) — PPO and HMO plans including AZ Blue, Anthem, and federal employee BCBS plans
• Aetna — Commercial PPO, HMO, and Aetna Medicare Advantage plans
• Cigna — Open Access Plus, HMO, and Cigna Medicare Advantage
• UnitedHealthcare (UHC) — Choice Plus, Navigate, Charter, and UHC Medicare Advantage
• Humana — Commercial and Humana Medicare Advantage plans
• Tricare — Tricare Prime and Tricare Select for active duty, veterans, and military families
• Health Net — Commercial and Health Net Medicare Advantage
• Multiplan / PHCS — Out-of-network access plans using the Multiplan or PHCS network

Don’t see your carrier listed? Call us at (480) 649-5297 — we contract with additional carriers not listed here and can verify your specific plan within minutes.

What Services Are Typically Covered?

Coverage varies significantly by carrier, plan type, and medical necessity determination. The following is a general guide — your actual benefits will be confirmed before your first visit:

Chiropractic Care

Most commercial plans and Medicare Part B cover chiropractic manipulation for spinal conditions when medically necessary. Medicare covers active care for acute and subacute conditions; maintenance care is typically not covered under Part B. Visit limits and copayment structures vary by plan. Our chiropractic team documents functional progress at each visit to support continued medical necessity.

Physical Therapy

Physical therapy — including therapeutic exercise, manual therapy, dry needling, and functional rehabilitation — is covered by most major commercial plans and Medicare Part B subject to annual visit limits and deductible requirements. Plans may require a physician referral or prior authorization; our administrative team handles prior authorization requests on your behalf.

Interventional Pain Management Procedures

Medicare and most major commercial carriers cover medically indicated interventional procedures including epidural steroid injections, medial branch blocks, radiofrequency ablation, and joint injections when documentation supports medical necessity, appropriate diagnostic workup, and prior conservative treatment. Our physician team provides complete documentation for prior authorization and appeals when coverage is questioned.

RST-Sanexas Neuropathy Treatment

Coverage for RST-Sanexas electric cell signaling treatment varies by carrier and plan. Some Medicare Advantage plans and commercial carriers cover this service; others require out-of-pocket payment. We will confirm your specific coverage during insurance verification and provide transparent self-pay pricing where coverage is not available.

How Our Insurance Verification Process Works

1. Provide your insurance information when you call or book online — carrier, plan name, member ID, and group number
2. Our billing team contacts your carrier within one business day to verify active coverage, in-network status, deductible remaining, copayment/coinsurance amounts, visit limits, and prior authorization requirements
3. We contact you with your benefit summary before your first appointment so you arrive knowing exactly what your out-of-pocket responsibility will be
4. We handle prior authorizations for procedures that require carrier approval before treatment — you focus on your health, we handle the paperwork

What If I Have a High Deductible or No Insurance?

Patients with high-deductible plans, limited coverage, or no insurance are welcome at City Health Services. We offer transparent self-pay rates for all services and can discuss affordable treatment scheduling options. Auto accident patients injured by another driver’s negligence may qualify for medical lien financing — see our Personal Injury and Medical Lien page for details.